We will prepare your goods after we receive your payment , and give you a tracking number after we
send out your goods.
1. We only ship your parcel strictly upon you confirmed mailing address . We are not responsible for
missing parcel with unconfirmed mailing address .
2. We ship the items within 3 business days from Monday to Friday ( China Time ) after payment.
Most items would be shipped within 3working day ( except public holidays and unexpected things )
by airmail or EMS ( Express Mail Service ) .
3. The estimated delivery dates are 15 - 20 days by small package , 5 - 7 day by EMS Our experience
is that some parcels take longer time due to delay of customs clearance and public holidays / climate
and local events .
4 . If you do not receive the parcel after 30 days of mailing date and it needs another 20 days to
track the missing parcel .
Ship to Escrow confirmed address only.
Escrow balance or instant transfer from bank account are welcomed.
Escrow e-check need wait till it clear, normally takes 5 days.
Escrow credit card is OK.
Please contact us if there is any problem within 4 days of receipt . If the item is damaged / lost
during delivery , or if defective / wrong item shipped , please inform us within 2 days of receipt
in detail . We will refund in full based on the confirmation of post office . Please send us the item
in original condition first and we will refund the payment on time when we receive the item .
If there is no item in stock and you disagree to replace with the similar item , we will refund in full .
Before we refundthe payment , the item should be returned in original condition and the return
postage is charged by the buyer .
please notice :
We sent to America, England, Australia, France, Canada, Germany, Finland, Ireland, Italy, Norway,
Switzerland, Sweden, Netherlands, Austria. If you from other country , please contact us. Thanks.
Feedback
We hope you can give us positive feedback . If you are not very satisfied , pls email us at once , saying
our shortage , so we can improve continuously our service and product quality . If you plan to give us
neutral / negative feedback , pls don`t take action hastily , we think giving a neutral / negative feedabck is
not your purpose . Your purpose is to tell us of your dissatisfaction , if in the action you allow us to know
that we are inadequate in our work , we think we will definitely give you a satisfactory solution asap ,your
patience and understanding is appreciated in the course we improve our business .